Contact us


If you have any questions about your Heathrow Rewards membership account, please contact us as follows:

By email

By phone

0500 844 844 (UK)
+44 (0)203 475 6880 from outside the UK

Lines open Mon-Fri, 9am-5pm excluding English Bank Holidays

By mail

Heathrow Rewards Customer Service
PO Box 71707
W2 7ZQ
United Kingdom


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